Policies

Policies      

Please Review Our Policies Before Making a Reservation
  • Local Airports/Transfers

    Must be canceled more than 3 hours prior to the scheduled reservation time. Any reservation canceled less than 3 hours prior to scheduled reservation time will result in a full charge.

  • Non-Local Airports/Transfers

    Must be canceled more than 6 hours prior to scheduled reservation time. Any reservation canceled less than 6 hours prior to scheduled reservation time will result in a full charge.

  • Hourly Reservations

    Must be canceled more than 7 days prior to the scheduled reservation date. Any reservation canceled less than 7 days prior to the scheduled reservation date will result in a full charge.

  • Wedding Reservations

    Must be cancelled more than 30 days prior to the scheduled reservation date. Any reservation cancelled less than 30 days prior to the scheduled reservation date will result in a full charge.

  • Deposits and Payments

    All deposits and payments are non-refundable. Only the initial minimum deposit may be transferable to a new reservation if the cancellation occurs before the remaining balance for the reservation is due. After the non-penalty cancellation period has expired, all payments and deposits become non-refundable, non-transferable. To qualify for a transfer of the initial minimum deposit the cancellation must occur before the non-penalty cancellation period expires. The transfer of the initial minimum deposit must occur within 30 days of the qualifying cancellation date, meaning that the substitute reservation must be booked within 30 days of the qualifying cancellation date.

  • Payment Requirements

    Credit Cards: All reservations require a valid credit card on file with the company. No reservations may be made without a valid credit card on file.

  • Hourly Reservations

    – A non-refundable deposit is due at the time of booking for all hourly reservations. The minimum deposit amount due is dependent on the vehicle type being booked.

    – The remaining balance for all hourly reservations is due 7 days prior to the scheduled reservation date. 7 days prior to the scheduled reservation date, all payments become non-refundable.

    – Any hourly reservations booked less than one week prior to scheduled reservation date must be paid in full at the time of booking according to these terms and conditions.

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